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The Concession attendant holds the primary responsibility for taking food and drink orders for customers, selling tickets when the Box Office is on break or closed, and can answer general questions about currently playing movie titles. You are the jack of all trades, often having the first contact with our guests and providing them with amazing customer service, offering advice when asked, and steering our customers in the right direction to enjoy their show.
The Nitty Gritty
• Previous customer experience required
• Previous employment in a high-volume bar/ restaurant environment highly recommended
• Knowledge of Indiana’s alcohol laws and regulations
• Strong working knowledge of beer, wines, and liquors
• Consistently deliver high levels of customer service to each patron
• Accurately take and mark orders for delivery in our auditoriums
• Maintain a safe environment by avoiding over-serving customers, identifying possible problem customers, and dealing with these situations in a calm and professional manner
• Maintain an accurate cash drawer and exhibit strong cash handling skills
• Excellent organizational and prioritization skills
• Willingness to work alongside and support fellow coworkers
• Be able to support a professional and inclusive work environment free of harassment
• Flexible schedule required including days, evenings, weekends, and holidays
• Ability to interact positively with other staff, vendors, departments, and management
• Ability to work efficiently & multi-task
• Ability to work the hours necessary to complete the job
• Working knowledge of all company policies and procedures
• Efficiently manage orders/ food for special events
• Ability to communicate clearly in a positive and professional manner
• Other duties may occur as assigned.
• Most importantly, this job requires a positive attitude, a commitment to excellent customer service, and great team enthusiasm.
Living Room Theaters - Indy
745 East 9th St, Suite 810
Indianapolis IN 46202